PRIVACY POLICY

At Levispares ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (levispares.co.za).

We collect information in several ways:

Personal Information

• Name and surname
• Email address
• Phone number
• Physical address (for delivery)
• Vehicle details (make, model, year)
• Payment information (processed securely)

Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on site
• Referring/exit URLs
• Device information
• Cookies and tracking technologies

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and updates
• Recommend compatible parts for your vehicle
• Process payments securely
• Improve our website and services
• Send promotional emails (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure security

We may share your information with:

• Service Providers: Shipping companies, payment processors, and IT service providers who assist in our operations
• Vehicle Compatibility: Information may be shared with third-party databases to verify vehicle compatibility
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or sale of business assets

We do not sell or rent your personal information to third parties for marketing purposes.

We use cookies and similar tracking technologies to enhance your browsing experience and gather usage data.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. However, disabling essential cookies may affect site functionality.

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for all data transmissions
• Secure payment processing (PCI-DSS compliant)
• Regular security audits and updates
• Access controls for employee data access
• Secure data storage with encryption at rest

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to: comply with our legal obligations, resolve disputes, and enforce our agreements. After account deletion, we may retain certain information in anonymized form for analytics purposes.

Under the POPIA (Protection of Personal Information Act), you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion:Request deletion of your personal data ("right to be forgotten")
• Objection: Object to processing of your personal data
• Restriction: Request restriction on how we process your data
• Portability: Request your data in a portable, machine-readable format
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided below.

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

We will respond to your request within 30 days as required by POPIA.